Laurel T., Walnut Creek, CA
I received wonderful service from store when manufacturer wasn’t going to be able to deliver by February 14, the date of a party I was hosting. The delay was caused by manufacturer’s lack of my leather choice, not the store. Much to my surprise, the store offered to deliver their display model free of charge prior to the party and I could keep it until my original order arrived. They didn’t even ask me about pets that might claw it! I thought that was amazingly considerate. The couch is super comfortable and well made. I had shopped Restoration Hardware and Crate and Barrel, but I consider this couch a much better value and design.
Laurel T., Rossmoor in Walnut Creek.