Ed Y., Oakland, CA

We had researched quality sleeper sofas for a few years, and we kept coming back to American Leather brand.  Many retailers carry American Leather products, but when we found we could support a local establishment, we went to Rockridge Furniture & Design.  We worked with Leann.  Though we had made our style selection from online research we were still undecided on our fabric choice.  Though we thought we knew all there was to know about the product, Leann spent the time to teach us some things we didn’t know, but more importantly, she served as the tie-breaker on the fabric choice.  Our Sofa Sleeper arrived today and the fabric choice is PERFECT.  The delivery and setup far exceeded my expectations.  Face it, delivery can be a big problem especially if the item needs to be completely disassembled and reassembled to reach it’s final destination.  The delivery driver called this morning to alert me to the fact their truck had broken down, but they were arranging for a replacement truck.  Because they called when I expected them and then arrived only an hour later, I would say the delivery team did all they could to stay on schedule and I think that is amazing.  Once here, they did an excellent job of completely disassembling the sofa.  They then managed to transport all the pieces upstairs, down the hall and into the requested space.  In no time they had the item reassembled and that was it!  True professionals!  Nice job guys!  An excellent experience and we did a little to support